DragonFable Help Pages

Top Questions: Theses are the questions that players most often ask.

• I lost my password or I think my account has been hacked!
• What fixes most problems with the game?
• How do I keep my account secure?
• I have a question about a payment.
• How do I verify my DragonFable Account?
• How do I activate my email address?
• How do I opt out of your newsletter?
• I'm under 13! How do I play?
• I received the message Payment Failed, but I still see a charge!
• My character page or my account has been disabled. What do I do?
• Where can I find the Parents Section of the webpage?

DragonFable Help Categories

These are the different categories of Help questions that are available.

Please click on a category to see the questions available in each category. This is the place to find the answers to all of your DragonFable Questions! Please make sure to accept all emails from @dragonfable.com. Check your Spam or Junk folder if you have sent us an email but do not think that you have yet received a response from us.

• Payments - Payment Questions, How to Upgrade, Gift Certificate, Upgrade Card, Upgrade not Recognized
• Accounts - Problems logging in, Security, General Account Management
• Technical - How DF Works, Fixing Technical Problems, Security
• For Parents - The Parents Section of the website
• Game-related Questions - Game Play & Help
• Forums - Game Information , Activation Emails, Rules, Bans
• AdventureQuest - To the AdventureQuest Help Pages
• MechQuest - To the MechQuest Help Pages
• Game Rating Information - Information on the Game's Rating
• Suggestions & Comments - We want to hear your suggestions!
• Join the DF Team - Check here to see if we have any job openings!

If you have not already done so, please read the Rules. Our first priority is to create a safe and friendly environment for our players. You can play responsibly by reading and abiding by the rules.

DragonFable is a free, online Flash RPG Fantasy Game. We have no cheats in these help pages, but lots of help and advice for how to play the game. You can find walkthroughs on the message boards, as well as other gamefaqs for the game.

We do not have pop-ups on our site. You cannot get viruses from our game. You cannot get spam mail from our game.

Please note, currently we can only offer email support in English.

Our office hours are Noon to 5pm EST Monday through Friday. It can take 3 business days to receive an email response from us because real people read each email. Normally the response time is much faster. We do not have an automated email response system.